Job Description
- Job Description:
- The Gen Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Gen and English speakers
- The interpreter processes information quickly, concisely and recognizes sensitive cultural differences
- Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
- Maintain a professional demeanor throughout the interpreting sessions at all times
- Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner
- Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP)
- Requirements:
- Fluency in Gen and English and skilled in the associated cultural dynamics
- Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP
- Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation
- Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred
- Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands
- Must be at least 18 years of age
- Legally authorized to work in the United States
- Benefits:
- Employee Referral Program
- Advancement opportunities within the organization
- Interpreter support
- An inclusive and diverse work environment
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