Job Description
About the job Travel Coordinator- Japanese Bilingual (Hybrid)
[Summary]
We are seeking a highly organized and detail-oriented individual to join our team as a Travel Coordinator. Prior experience within the travel industry is essential for this role.
- [Responsibilities]
- Corresponds with clients and provides suggestions via web, emails and phone calls.
- Makes travel arrangements such as Tours, air tickets, cruises, and hotels for customers including agencies.
- Handles customer inquiries and requests in a timely and professional manner.
- Maintains and develops customer base by suggesting products and services which meet and exceed client expectations.
- Maintains accurate records of all travel reservations.
- Stays up-to-date on travel industry trends and developments. [Qualifications]
- Speaks, reads and writes Japanese language.
- Long-term legal work authorization in the United States
- Possesses 1+ years of experience in the travel industry
- GDS(such as Sabre, Amadeus etc.) experience is preferred
- Excellent customer service skills
- Detail-oriented and organized
- Ability to work independently and as part of a team [Working Hours]
- Normal business hours between 8:45 a.m. to 5:30 p.m.
- May be required to work after normal business hours and weekends.
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