Job Description
Company: Avexgen
Position: Case Manager Assistant for U.S.-Based Law Firm
Location: Remote
Schedule: Full-time (Monday to Friday, 40 hours/week)
Working Hours: 8:30 AM – 5:30 PM Los Angeles time (PST)
Salary: Starting at $1,000/month + yearly performance-based bonuses
About the Role For our partner company Avexgen, we are seeking a Case Manager Assistant to support a growing U.S.-based personal injury law firm. This role is ideal for highly organized, detail-oriented professionals who are comfortable handling administrative tasks and client communication in a fast-paced legal environment.
The ideal candidate must be fluent in
Armenian, English and Spanish
, as the role involves communicating with a diverse client base.
You will work closely with case managers and attorneys to ensure cases move forward efficiently and all documentation is properly maintained.
Key Responsibilities
- Send correspondence to clients, insurance companies, and defendants
- Request investigative reports such as Traffic Collision Reports (TCRs) and incident logs
- Request and track medical and billing records from healthcare providers
- Maintain organized digital client files and documentation
- Assist the Case Manager with day-to-day case management tasks
- Contact insurance companies to verify policy coverage and obtain claim information
- Prepare DMV forms and related documentation
- Assist with opening health insurance claims when necessary
- Upload and save relevant documents into the firm’s CRM/case management system
- Ensure all records and communications are accurately documented
Requirements
- Fluency in Armenian, English and Spanish (required)
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- High attention to detail and strong follow-through
- Ability to manage deadlines and track multiple case tasks
- Comfortable handling confidential legal and medical information
- Basic computer proficiency and ability to work with CRM systems
- Ability to work independently while collaborating with a legal team
Preferred Qualifications
- Experience in a personal injury law firm or legal administrative role
- Experience requesting medical records or insurance documentation
- Familiarity with legal case management systems
All interested candidates are welcome to send a CV to [email protected]
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