Job Description
Job Summary
- The Elite Job is seeking a friendly, professional, and organized Receptionist to join the team at The Waterford, a prestigious establishment known for its exceptional service and welcoming atmosphere. As the first point of contact for guests, visitors, and staff, the Receptionist plays a critical role in delivering outstanding front-desk service while maintaining a high standard of confidentiality and professionalism. This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-facing environment.Key Responsibilities
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- Greet and welcome guests, residents, and visitors with warmth and professionalism.
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- Answer, screen, and forward incoming calls using a multi-line phone system.
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- Maintain a tidy and organized front desk and reception area.
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- Manage incoming and outgoing mail and packages.
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- Schedule appointments, coordinate meeting room bookings, and maintain visitor logs.
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- Provide accurate information in-person, via phone, or email regarding the facility and its services.
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- Assist with administrative duties including filing, data entry, and document handling.
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- Ensure compliance with building security procedures, including guest check-in and access control.
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- Support various departments with clerical tasks as needed.
- Required Skills and Qualifications
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- High school diploma or equivalent.
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- Proven experience in a receptionist, front desk, or administrative support role.
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- Excellent verbal and written communication skills.
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- Strong interpersonal and customer service skills.
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- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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- Professional appearance and demeanor.
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- Ability to multitask and remain calm under pressure.
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- Strong attention to detail and organizational abilities.
- Experience
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- 1–3 years of experience in a front desk or customer service role, preferably within a residential, hospitality, or corporate environment.
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- Experience handling multi-line phone systems and scheduling tools is highly desirable.
- Working Hours
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- Full-time position, 40 hours per week.
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- Shift coverage may include weekdays, occasional weekends, or public holidays depending on operational needs.
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- Shifts typically range between 8:00 AM and 6:00 PM, with some flexibility required.
- Knowledge, Skills, and Abilities
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- Knowledge of office and administrative procedures.
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- Ability to handle sensitive and confidential information with discretion.
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- Strong problem-solving and decision-making skills.
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- Ability to work independently and as part of a team.
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- Customer-centric attitude with a proactive mindset.
- Benefits
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- Competitive hourly wage/salary package.
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- Health, dental, and vision insurance (eligible after probation).
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- Paid time off and holiday pay.
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- Opportunities for career growth within The Elite Job network.
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- Supportive and inclusive work environment.
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- Employee recognition and wellness programs.
- Why Join Us
Joining The Elite Job at The Waterford means becoming part of a team that values excellence, courtesy, and professionalism. We take pride in creating a positive experience for everyone who enters our facility—from our valued residents and guests to our dedicated employees. If you are passionate about providing exceptional service and being the face of a respected organization, we invite you to bring your talent and energy to our team.
How to Apply
Interested candidates should submit their updated resume and a brief cover letter detailing their relevant experience to us with the subject line: Receptionist – The Waterford.
Applications will be reviewed on a rolling basis. Early applications are encouraged. Only shortlisted candidates will be contacted.
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