Job Description
Epic Orders Analyst
REMOTE
4+ months
Position will participate in on-call rotation for after-hours support
Epic Orders certification required
ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.
This position ensures that orders management workflows-such as provider order entry, nursing orders, order sets, and integrated ancillary services-are implemented, maintained, and optimized to support safe, efficient, and compliant patient care across 13 state-operated healthcare facilities.
The analyst collaborates with clinical providers, nursing staff, pharmacists, and ancillary departments (e.g., lab, radiology, dietary, therapies) to design, validate, and support orders functionality within Epic.
- Key Responsibilities
- Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).
- Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
- Participate in system testing, integrated validation, and change management processes.
- Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.
- Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies).
- Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.
- Participate in on-call rotation for orders-related support issues.
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