Job Description
Title: Supervisor Physician & Ambulatory Clinical Documentation
Location: Norwood United States
Job Description:
Join TriHealth in a Supervisor Physician & Ambulatory Clinical Documentation Role!
As a Supervisor of Physician and Ambulatory CDI at TriHealth, you will lead a high‑impact team dedicated to strengthening the accuracy and quality of clinical documentation across one of the region's most respected health systems. You'll guide key CDI workflows, collaborate closely with providers and coding leaders, and ensure documentation reflects true clinical complexity while supporting TriHealth's commitment to exceptional care, compliance, and revenue integrity.
This role empowers you to shape a high‑performing CDS team, drive measurable improvements, and serve as a trusted clinical and operational expert within a fast‑paced, mission‑driven environment. For a motivated leader who thrives on collaboration, education, and continuous improvement, TriHealth offers the opportunity to make a meaningful systemwide impact while advancing your professional growth.
Apply today and grow your career with a team that truly values you.
Location:
Work From Home
Work Schedule:
Full-Time (80 hours biweekly)
Day Shift
No Weekend, Holiday or On Call Commitment
Benefits:
TriHealth offers a comprehensive benefits package - including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits
Job Requirements:
Associate's degree in a healthcare-related field (Required)
Bachelor's Degree in a healthcare-related field (Preferred)
4 - 5 years of Nursing or Clinical Documentation Improvement experience (Required)
Clinical knowledge and understanding of pathology/physiology
Understanding of CPT E/M guidelines and CMS-HCC Risk Adjustment Model
Understanding of coding guidelines for compliance purposes
Strong critical thinking skills and the ability to review the medical record to identify information not yet documented but supported by clinical indicators or clinical clues
Excellent verbal and written communication, including effective presentation skills
Strong leadership skills
Interpersonal skills that promote teamwork
Flexibility in prioritization
Ability to function in a highly impactful, fast-paced environment
Ability to motivate employees to attain program and organizational goals
Proficient with personal computer applications (Excel, Word, and Power Point)
CCS - Certified Coding Specialist - Physician Based within 2 Yrs Required or CPC - Certified Professional Coder within 2 Yrs Required or Other Certified Risk Adjustment Coder within 2 Yrs Required or Other equivalent coding credential within 2 Yrs Required
Registered Nurse Preferred or
Licensed Practical Nurse Preferred
ACDIS Preferred
Job Overview:
The Supervisor of the Physician and Ambulatory Clinical Documentation Integrity (CDI) team works to strategically plan, organize, and evaluate the Professional Clinical Documentation Integrity (CDI) program. This includes workstream coordination for the HCC pre-visit provider process and the E/M post-visit provider review. The Supervisor oversees the Clinical Documentation Specialists (CDS) in planning and implementation of provider outreach and education long with re-evaluation of processes to meet department goals. The Supervisor is responsible for hiring, performance evaluation and accountability, scheduling, and disciplinary actions. Similarly, they are responsible for assisting the Manager with the development of an appropriate budget. The Supervisor provides expertise to appropriate personnel regarding clinical management of specific patient populations and oversees the review processes of complex patients in acute and chronic states. This position will collaborate with interdisciplinary teams including, but not limited to, physicians, nurse practitioners, and the department managers of revenue, coding, case management, and Health Information Management.
Job Responsibilities:
Leads and develops the CDS team by coaching, mentoring, motivating staff, addressing barriers to understanding, conducting performance evaluations, resolving conflicts, and participating in hiring and selection.
Accountable for Professional Billing CDI outcomes, including E/M level accuracy, HCC capture and recapture, beneficiary RAF score optimization, and overall program success.
Provides strategic and operational oversight of CDS workflows, fostering a collaborative team environment while managing competing priorities and ensuring efficient execution of CDI processes.
Monitors, analyzes, and acts on CDI performance metrics (operational, quality, and financial), including conducting monthly second-level retrospective chart reviews and tracking ongoing opportunities for improvement.
Delivers ongoing feedback and communication to the CDI team, physicians, administration, and CDI leadership to support documentation improvement, compliance, and alignment with organizational goals.
Serves as a CDI subject matter expert and educator, collaborating with compliance, coding leaders, and physician champions to deliver in-services, continuing education, and solutions to provider documentation and response challenges.
Supports physician revenue cycle leadership by applying critical thinking and sound judgment to balance optimal reimbursement with regulatory compliance, while maintaining professional growth and CDI expertise.
Working Conditions:
Bending - Rarely
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs. - Rarely
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Reading - Consistently
Sitting - Consistently
Standing - Occasionally
Stooping - Rarely
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
Leadership Performance Standards
TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:
Achievement of Annual Pillar Goals:
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance
Leadership Competencies:
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent
Leadership Tactics:
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
25 or fewer team members = monthly
26-50 team members = every other month
51+ (and optional team members) = quarterly
Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.
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