[Hiring] Patient Scheduler II @Essentia Health

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Role Description

    This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Responsibilities include:
  • Patient identification, registration, and scheduling
  • After visit summaries with estimates
  • Patient checkout and appointment scheduling
  • Procedure and lab scheduling, obtaining required signatures and documents from patients
  • Supporting a variety of Population Management, Chronic Disease Management, and ACO initiatives through patient registry and outbound calling
  • Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility
  • Coordinating the scheduling of services for patients including ancillary and procedure scheduling
  • Handling incoming calls, follow-up and referral work queues, ticket scheduling
  • Proficiently and accurately entering data into the permanent electronic health record while talking with patients
  • Working as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes
  • Other clerical duties as assigned
    Qualifications
  • 1 year of clinical healthcare experience
  • OR 1 year experience as a Patient Scheduler I
  • OR 1 year experience in a contact/call center
    Requirements
  • FTE: 1
  • Possible Remote/Hybrid Option: Remote
  • Shift Rotation: Day/Eve Rotation (United States of America)
  • Shift Start Time: Days
  • Shift End Time: Days
  • Weekends: No
  • Holidays: No
  • Call Obligation: No
  • Union: DC USWA Main & Neighborhoods (DCUMN)
  • Union Posting Deadline: 05/19/2026
  • Compensation Range: $19.69 - $28.59
    Benefits
  • Medical, dental, vision, life, and disability insurance
  • Supplemental options to fit your needs
  • 401(k) plan with employer contributions
  • Professional development through training, tuition reimbursement, and educational programs
  • Flexible scheduling and generous time off
  • Wellness resources focused on physical, mental, and emotional health

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