Director, Marketplaces

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

*Will consider remote candidates from CT, FL, GA, IL, KY, MA, MS, NY, OH, TX, WI
*

We’re looking for a hands-on
Director of Marketplaces
to own and scale our Amazon business end-to-end. This is not a “strategy-only” role, you’ll be in the weeds, driving execution across operations, logistics, content, and performance marketing, while also leading a specialized team.

You should know Amazon like an operator, not a spectator. That means you’ve personally managed Seller/Vendor Central, fixed broken listings at midnight, optimized PPC campaigns, and navigated inventory issues without blaming “the algorithm.”

This role is ideal for someone who has built or scaled a brand-side Amazon business and understands how all levers, content, media, pricing, supply chain, work together to drive profitable growth. Just as importantly, you know how to lead and align a team to execute against those levers effectively.

Key Responsibilities

Own the full Amazon P&L, including revenue, profitability, and growth targets
Develop and execute the marketplace strategy across all Amazon programs (FBA, FBM, Vendor/Seller Central)
Identify and unlock growth opportunities across assortment, pricing, and channel or international/marketplace expansion

Lead a cross-functional marketplace team, including:
Paid Ads Specialist (Amazon Advertising)
Content Lead (Storefront, A+ Content, PDP optimization)
Marketplace support (case management, execution)
Contract resources as needed
Act as a
Set clear roles, priorities, and accountability across the team to ensure efficient, high-quality execution
Establish a strong operating cadence (weekly priorities, reporting, and communication)
Mentor and develop team members within their functional areas, while reinforcing shared ownership of overall Amazon performance
Ensure tight coordination between Paid Media and Content to maximize both traffic and conversion
Manage bandwidth and resourcing effectively, including contractor support during peak periods or coverage gaps
Identify and address gaps in team structure, processes, or capabilities
Manage the hiring and training of new team members
Responsible for yearly performance reviews

Oversee inventory planning, demand forecasting, and in-stock rates
Manage FBA operations, replenishment, and capacity constraints
Track IPI score & inventory health
Partner cross-functionally to prevent stockouts, excess inventory, and operational inefficiencies
Troubleshoot listing suppression, stranded inventory, and account health issues
Monitor unauthorized seller & trademark infringement

Own PDP performance across titles, bullets, A+ content, images, and Brand Store
Lead keyword strategy and SEO optimization to improve organic ranking
Guide ongoing testing and optimization of conversion drivers (creative, pricing, reviews, promotions)
Ensure high-quality, on-brand execution across all PDP and Storefront content

Own Amazon Advertising strategy (Sponsored Products, Sponsored Brands, Sponsored Display, DSP)
Oversee campaign structure, budgets, and bidding strategy to hit TACOS/ROAS targets
Partner closely with the Paid Ads Specialist to scale performance while maintaining efficiency
Leverage tools and platforms as needed, while maintaining strong native platform expertise

Develop and execute promotional strategies (Deals, Coupons, Prime events)
Monitor competitive landscape and pricing dynamics
Balance growth with margin discipline

Build and maintain reporting across traffic, conversion, CAC, and contribution margin
Translate data into clear actions and business decisions
Provide regular performance updates with a focus on what’s working, what’s not, and what’s next

Lead with an ownership mindset, accountable for both team performance and business outcomes
Foster a culture of execution, accountability, and continuous improvement
Provide clear

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