Virtual Receptionist/Interviewer Needed! (Volunteer Position)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Copy and Paste this Link: https://outlook.office365.com/owa/calendar/AmericanRedCrossVolunteerRecruitmentCaliforniaGoldCountry@AmericanRedCross.onmicrosoft.com/bookings/s/s2xeo3CDfk2avkjbruSzyQ2

Volunteer Position: Volunteer Interview Team Member

Overview

The American Red Cross is 90% volunteer‑led, and every day we hear from caring community members eager to get involved. Our Volunteer Interview Team plays a key role in welcoming these individuals, learning about their interests, and helping them find the right volunteer opportunity.

This team is made up of a fantastic group of dedicated volunteers, and we are excited to grow our team!

Position Summary

As a Volunteer Interview Team Member, you will help guide prospective volunteers through the first steps of joining the American Red Cross. Using a provided interview script and training, you will learn about each individual’s background and interests, then recommend Red Cross volunteer roles that could be a great match.

Conduct phone interviews using a provided script to understand the applicant’s skills, interests, and availability
Offer thoughtful volunteer position recommendations based on training and available opportunities
Communicate comfortably with people from diverse backgrounds and communities across Northern California
Maintain strong phone etiquette and professionalism
Use our online database to record interview notes and track your work
Follow established team procedures and processes
Work independently from home in a distraction‑free environment
Attend a weekly virtual team meeting on Tuesday evenings
Commit to at least 3 hours of interviewing per week
Choose your own schedule within the commonly offered interview hours (10 AM – 7 PM, weekdays or weekends)

Note: You will not be asked to make cold calls.

Access to an online Google Voice line or office phone for all calls
Training on Red Cross volunteer opportunities, processes, and systems
Reference materials to support your success in the role
Access to the Red Cross volunteer database for entering notes and tracking progress

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