Job Description
Company: Nexplay Consulting
Overview:
We are seeking a Security Operations Assistant to support our Security Lead in managing compliance, security operations, and client-facing initiatives across our hospitality MSP portfolio. This role is ideal for someone with a strong understanding of PCI-DSS standards and experience in hospitality IT environments.
Key Responsibilities:
- Assist in maintaining and enforcing PCI-DSS compliance across client environments
- Help develop and document security templates, policies, SOPs, and audit artifacts
- Support creation of standardized security forms, checklists, and processes
- Coordinate with internal teams (L2/L3, Engineering) to ensure compliance alignment
- Assist in preparing for audits and collecting required documentation/evidence
- Monitor and track security-related tasks, requests, and remediation efforts
- Contribute to continuous improvement of security protocols and procedures
Requirements:
- Working knowledge of PCI-DSS standards and compliance requirements
- Experience in a Managed Service Provider (MSP), preferably supporting hospitality clients
- Familiarity with endpoint security tools (e.g., CrowdStrike) and M365 / Entra environments
- Strong documentation and process-building skills
- Ability to translate technical requirements into clear, usable procedures
- Basic understanding of Conditional Access, MFA, and identity/security controls
- Detail-oriented with strong organizational skills
Nice to Have:
- Experience with audit preparation or compliance reporting
- Familiarity with IT Glue, Datto RMM, or Kaseya stack
Why Join Nexplay:
- Work with a fast-growing MSP focused on hospitality
- Hands-on exposure to real-world compliance and security operations
- Opportunity to help shape scalable security processes across multiple clients
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