Experienced Customer & Membership Data Management Services Representative – careerzynith

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

*Join careerzynith, a leading organization in the industry, as we seek a highly skilled and dedicated Customer & Membership Data Management Services Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, managing membership data, and ensuring a seamless experience for our members. If you are a motivated and detail-oriented individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity.**

*About careerzynith**

careerzynith is a dynamic and innovative organization that is committed to delivering exceptional services to our members. We are a team of dedicated professionals who are passionate about making a difference in the lives of our members. Our organization is built on a foundation of trust, respect, and excellence, and we are seeking like-minded individuals to join our team.

*Role Snapshot**

**Company:** careerzynith
**Compensation:** A competitive salary
**Position:** Customer & Membership Data Management Services Representative
**Start Date:** Immediate openings available
**Location:** Remote

*Job Summary**

We are seeking a highly skilled and dedicated Customer & Membership Data Management Services Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, managing membership data, and ensuring a seamless experience for our members. If you are a motivated and detail-oriented individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity.

*Key Responsibilities**

Provide exceptional customer service to members, responding to inquiries and resolving issues in a timely and professional manner
Manage membership data, ensuring accuracy and completeness of records
Process membership applications, payments, and other related tasks
Develop and implement a positive and inclusive membership application and fee intake process that informs and welcomes parents
Create and provide communication materials to parents, school or community members/organizations
Type correspondence and spreadsheets, maintain accurate computer records and generate reports
Monitor and manage the flow of pedestrian traffic entering and leaving the building, with special attention to safety at all times
Perform other related duties as assigned

*Requirements**

21+ years or older
College or Degree (Associates/BA) preferred
Experience working with children, Boys & Girls Club experience a plus++
Education background in computer and internet systems, data entry or other related field
Strong Technical skills: proficient in MS Word, Excel, and Publisher; online registration portal process
Strong communication skills, both verbal and written
Demonstrates the ability to manage multiple tasks simultaneously
Demonstrate ability in working with young people and parents
Must possess necessary skills to properly instruct and guide youth
Must be take initiative, be creative, resourceful, and motivated
Ability to perform gross and fine motor activities required for typing, writing, simple manipulations such as telephone buttons, computer keyboards, fax machine buttons, etc.
Visual acuity for accurate reading, typing, filing, and use of computer screen
Ability to work at a rapid pace and where frequent interruptions and changes in plans or deadlines may occur
Hearing is needed for purposes of business-related phone communications, public broadcasts, answering incoming calls, etc.
Ability to lift and carry 15 to 50 lbs office supplies, audio equipment, and other items needed for the preparation and takedown of special events
Ability to bend, twist, reach, stoop, squat for filing and retrieval of stored files and supplies

*Preferred Qualifications**

Bilingual Spanish a must
Experience with Vision Member Tracking
Knowledge of emergency procedures (Fire, crisis, etc.)
Ability to develop and implement a positive and inclusive membership application and fee intake process

*Skills and Competencies**

Strong customer service skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational and time management skills
Ability to prioritize tasks and manage multiple projects simultaneously
Proficient in MS Office and online registration portal process
Ability to work independently and as part of a team
Strong problem-solving and analytical skills

*Career Growth Opportunities and Learning Benefits**

careerzynith is committed to the growth and development of our employees, offering opportunities for professional growth and advancement
We provide a comprehensive training program to ensure our employees have the skills and knowledge needed to succeed in their roles
careerzynith offers a competitive salary and benefits package, including 401(k) and paid time off

*Work Environment and Company Culture**

careerzynith is a dynamic and innovative organization that is committed to delivering exceptional services to our members
We are a team of dedicated professionals who are passionate about making a difference in the lives of our members
Our organization is built on a foundation of trust, respect, and excellence, and we are seeking like-minded individuals to join our team
We offer a collaborative and supportive work environment, with opportunities for professional growth and development

*Compensation, Perks, and Benefits**

Competitive salary
401(k) plan
Paid time off
Comprehensive training program
Opportunities for professional growth and advancement

*How to Apply**

If you are a motivated and detail-oriented individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!