Job Description
Location: Remote
Work anywhere in the US, must live in the US
Level: Senior or Staff (depending on depth of architectural experience)
ABOUT CONTINUED
A leader in EdTech, Continued is a team of passionate individuals dedicated to empowering professionals and enhancing careers. We are fast-paced, nimble, and we laugh a lot. We are proud to be certified as a great workplace, ranked #35 in Fortune's 2025 Best Medium Workplaces, ranked #18 in Fortune's 2025 top 25 Small & Medium Workplaces for Women, and ranked #74 in Fortune’s 2024 Best Small & Medium Workplaces for Millennials by the independent analysts at Great Place to Work®. We are 100% virtual, scattered across the country, but we maintain a tight-knit culture driven by curiosity, a love of learning, and a desire to solve complex problems. Learn more about us at continued.com.
THE MISSION: Quality Engineering in the AI Era
We are seeking a Senior/Staff Software Quality Engineer who will lead quality strategy in an AI-augmented API engineering environment. This role goes beyond traditional test automation — you will architect quality intelligence frameworks, validate AI-powered features, and embed continuous quality practices across the SDLC.
You will partner with Engineering, Product, Data, and TechOps teams to ensure our systems are reliable, scalable, observable, and responsible.
- WHAT YOU’LL DO (The Impact)
- Architect AI-Driven Strategy: Shape and execute AI-driven API risk-based testing strategies across distributed systems.
- Drive end-to-end quality assurance for web and mobile releases, partnering with engineering and product teams to define acceptance criteria and release readiness.
- Own the API Quality: Lead test architecture for microservices and AI-integrated platforms, focusing heavily on GraphQL and Apollo Studio.
- Continuous Quality (CI/CD): Establish and maintain sophisticated quality gates within CI/CD pipelines (GitHub Actions, CircleCI).
- Observability & Telemetry: Leverage tools like Honeycomb and defect trend analysis to identify systemic risks and build predictive incident feedback loops.
- AI Augmentation: Use and evaluate emerging AI-powered tools (Claude, Cursor, GitHub Copilot) to accelerate test generation, maintenance, and defect detection.
- Engineering Partnership: Author pull requests for bug fixes and participate in architecture reviews to advocate for testability and reliability at the design phase.
- Mentorship: Guide the QA team on modern, AI-driven quality engineering practices.
- Security: Embed AI-driven security and performance testing into the development lifecycle.
- Test Automation: Support application teams as needed with hands-on quality engineering, including Cypress test development, exploratory testing, and direct collaboration with frontend developers on release quality.
- Test Planning & Regression Strategy: As needed, define and maintain comprehensive test plans for feature releases and platform changes. Own regression testing strategy — determining what to automate, what to test manually, and how to keep regression suites lean and meaningful as the platform evolves.
- WHO YOU ARE
- Technical Architect: You have extensive experience designing and building AI-driven API test automation frameworks from the ground up.
- GraphQL Expert: You are fluent in schema validation, query/mutation testing, and working within Apollo Studio.
- Automation Specialist: You have a deep mastery of Cypress test suites at scale and integrating them into CI/CD pipelines.
- Coder & Debugger: You are comfortable reading, debugging, and writing code (PHP/Laravel and JavaScript/Vue is a plus) to contribute to platform stability.
- Strategic and Systems Thinker: You don't just follow a path; you build it. You are energized by ambiguity and driven by data.
- Security & Accessibility: You are passionate about system security and accessibility.
- Culture Fit: You are reliable, trustworthy, and a genuine team player. You must be able to comprehend (and contribute to) highly advanced forms of sarcasm.
- Coach and Mentor: You enjoy teaching other team members on the latest tools and practices.
- Ethics: You believe in responsible and ethical AI practices.
- With the additional requirements of:
- Excellent communication skills — able to clearly explain technical issues to non-technical stakeholders and do so in a way that builds confidence rather than confusion (we live in Slack).
- Reliable, trustworthy, and consistent — the team will depend on you.
- There is direct oversight, but you are expected to take ownership of your work, to establish deadlines, and to communicate progress proactively.
- Must have the ability to fulfill the job requirements with or without reasonable accommodations.
- Must be located in the United States and be legally eligible to work for us.
- Travel is required for an all-company meeting, and may be required once or twice per year for team or project meetings.
- WHY JOIN US?
- Full-time W2 position, work core business hours in your time zone.
- Work from home with a company-provided MacBook and internet stipend.
- 21 days of flexible PTO + your birthday + holidays (with flexible substitution).
- Comprehensive medical, dental, and vision group health insurance, flexible spending accounts, and more.
- 401k match, professional development budget, robust wellness programs, pet insurance and many more perks and benefits.
THE EVOLUTION OF THIS ROLE
This is not a traditional QA position focused solely on regression cycles. This role shifts from:
“Testing what was built.”
to
“Engineering quality into intelligent, evolving systems.”
TO APPLY
To apply, please submit a cover letter with your application. In your cover letter, we’d love to hear about: 1) why you would make a great addition to our team; and 2) a project achievement you are particularly proud of and why AND/OR something you’ve learned recently, etc.
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