Job Description
Title: Fax Administrator
Location: Remote
Start Date: Mid-June
Duration: 2-3+ month contract
Compensation Range: $22 - $27 / hour W2
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship
Job Description:
This role supports the client's fax infrastructure project by conducting outreach to internal stakeholders, gathering data on fax line usage, and accurately logging responses to inform a broader technology transition.
- Job Summary
- Conduct outbound calls to approximately 700 contacts using a scripted questionnaire to gather fax line usage data
- Collect and document information on how each fax line is used and by whom
- Log all responses accurately into a provided spreadsheet or tracking template
- Review and incorporate data from Microsoft Forms pre-screen surveys as needed
- Handle calls professionally, including interactions with uncooperative or difficult contacts
- Organize and maintain collected data with a high degree of accuracy and attention to detail
- Collaborate with the team to ensure data integrity throughout the information-gathering phase
- Minimum Requirements:
- Background in healthcare, with familiarity with fax technology in a healthcare setting
- Strong verbal communication and customer service skills, with the ability to manage challenging call interactions
- Proficient in Microsoft Excel, including data entry and organization
- High attention to detail with consistent accuracy in data logging and record-keeping
- Ability to work independently in a remote environment using personal laptop and cloud-based tools
- Preferred Qualifications:
- Experience using Microsoft Forms for data collection or survey review
- Pivot table or basic data analysis skills in Excel
- Prior experience in an administrative or data-gathering role within a healthcare or clinical environment
- Comfortable working from scripted outreach materials and following structured workflows
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