[Remote] Business Value Lead (SaaS/Healthcare Tech)

Note: The job is a remote job and is open to candidates in USA. TekStream Solutions is seeking a Business Value Manager to help customers unlock the full value of their SaaS and AI-powered healthcare technology solutions. This role involves financial modeling, executive communication, and strategic problem-solving to guide customers through critical decisions and measurable outcomes.

Responsibilities

• Leads the design and governance of enterprise‑wide value frameworks, including ROI, COI, and TCO models, and scalable analytical tools
• Conducts customer‑specific financial modeling and quantifies business value to guide pricing, investment decisions, and strategic initiatives
• Develops customized financial models and executive‑ready business cases that demonstrate measurable customer outcomes
• Facilitates customer value discovery sessions and workshops to uncover operational challenges and co‑create solution approaches
• Establishes and maintains financial assumptions, benchmarks, and methodologies to ensure rigor and consistency across value analyses
• Performs competitive analysis and synthesizes market insights to inform long‑range planning, product strategy, and differentiation
• Translates complex data into actionable insights that shape customer strategies and enterprise‑level decision‑making
• Creates compelling, data‑driven presentations and narratives for internal and customer‑facing executive audiences
• Presents strategic recommendations and customized models to senior and C‑suite customer stakeholders to influence business and investment decisions
• Partners with Customer Success to monitor value realization, strengthen adoption, and support renewal and expansion opportunities
• Collaborates with Sales leadership to shape deal strategy, pricing approaches, and value‑led go‑to‑market motions
• Leads cross‑functional initiatives to scale value‑based selling programs, tools, and methodologies across the GTM ecosystem

Skills

• Advanced proficiency in financial modeling, Excel (including advanced functions and pivot modeling), and executive‑level PowerPoint development
• Strong business acumen with deep understanding of SaaS business models, pricing strategies, and cloud/AI technologies
• Demonstrated ability to simplify complex concepts and communicate them effectively to senior executives
• Strong analytical, problem‑solving, and strategic thinking capabilities
• Proven ability to lead cross‑functional initiatives and influence without authority
• Excellent verbal, written, and facilitation skills with a track record of executive engagement
• Excellent verbal, written, and facilitation skills, with a consistent track record of customer engagement and executive presentations
• Must be able to travel up to 20% of the time
• 7 years of experience in value engineering, financial strategy, management consulting, or strategic roles in SaaS or high‑tech industries
• Demonstrated experience influencing senior/executive stakeholders and driving strategic business outcomes
• Strong history of developing or governing complex financial or business value models
• Bachelor's degree in Business, Finance, Economics, or related field or equivalent experience
• Expertise in SaaS metrics (ARR, NRR, churn, CAC, LTV)
• Experience developing enterprise‑level value frameworks or leading value engineering programs
• Knowledge of healthcare, regulated environments, or payer/provider ecosystems
• Proficiency in CRM platforms such as Salesforce, HubSpot, and value‑selling or revenue intelligence tools
• SaaS or healthcare technology experience
• Leadership of cross‑functional programs or initiatives with enterprise‑wide reach
• Experience presenting to C‑suite executives or external client leadership teams
• MBA or advanced degree in a quantitative discipline
• Certifications such as PMP or CFA are a plus

Company Overview

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