Job Description
Responsibilities:
Establish, manage and maintain the Altera Global Managed Services Storage and Data Protection (Backup) infrastructure that meets agreed functional requirements and customer expectations
Backup: -
Ā 3-5 years of Data Protect (Backup) technology experience.
Ā Excellent knowledge on Veeam backup & Replication, IBM Spectrum Protect (TSM),
Ā Experience in Backup management inclusive of administration, implementation, upgrades, troubleshooting on various backup application tools.
Ā Primary skill as IBM Spectrum Protect (TSM), Secondary skill Veeam backup & replication.
Ā Manage different Backup configurations, Agent and Snapshot based & SQL DB backup clients.
Ā Manage different restore operations: Complex and Cross restore
Ā Installation and configuration of various backup clients such as File System, DB, VM, System state backup in various backup application tools.
Ā Excellent Knowledge on storage pools Data domain, ExaGrid, DD boost integrated device, Tape library, disk... library and repositories.
Ā Decommissioning clients which include perform full backup and deregister server from backup tool.
Ā Basis troubleshooting skills on desktops and serves.
Ā Ability to communicate clearly with a wide range of people such as peers, managers, customers, and vendors via phone or email.
Ā Understanding of ITIL process.
Ā Prepare daily backup report and health status of all backup clients.
Ā Monitor infrastructure remotely.
Ā Ensure that the assigned infrastructure at the client is configured, installed, tested and operational.
Ā Investigate first line support calls.
Ā 24*7 support and ready to work in rotational shifts.
Ā Need to work on Incident, Service request and change.
Ā On-Call after office hours support for priority cases
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