Job Description
This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)
Virtual Call Center Agent Job Responsibilities...
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills / Qualifications:
Verbal communication
Phone skills
Listening
Data entry skills
People skills
Informing
Customer focus
Customer service
Attention to detail
Professionalism
Multi-tasking
Education, Experience, and Licensing Requirements:
University/college degree is an asset.
Previous customer service experience,
This offer from "HR Prospect" has been enriched by Jobgether.com and got a 75% flex score
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