Job Description
About the position Are you looking to grow your Engineering career at a leading telecom company? Are you capable of leading a team that impact the platforms and technologies of millions? Does the opportunity to be a part of what's new and next in the telecommunications industry excite you? If so, join our Technology Operations team. Our Technology Operations groups engineer and manage an advanced infrastructure that offers a full range of state-of-the-art residential and business services including bolthires Internet®, TV, Mobile, and Voice.
Through sophisticated innovations and service reliability, we ensure our customers never miss a second of what matters most. As a Principal Engineer in the Technology Operations team, you will use your experience to lead solution design, planning, development, implementation, and execution of innovative platform solutions. You'll be dedicated to providing the best customer experience by harnessing cutting-edge data technologies that power our network. If you're seeking an opportunity to continuously learn about and implement operations products, processes, and tools, we want to hear from you.
Responsibilities • Partner with Network, Security+, and Storage peers to design highly secure and available public cloud solutions. • Design advanced/complex processes for running the network infrastructure. • Automate defined processes to eliminate human error and increase availability and standards. • Define secure connectivity paths between AWS and Secure DCs to enable hybrid services. • Lead the development and implementation of Network Cloud code and repository leveraging Terraform, Ansible, CloudFormation, python and Lambda functions.
• Work closely with the cloud transformation team to standardize cloud repositories and integrate pipelines into network Terraform modules. • Design, Organize and Maintain Cloud Network patterns, standards, and documentation. • Engage with Network Architects/Engineers, Cloud Engineers, Enterprise Architecture and Software Development teams on future roadmaps and patterns for cloud deployments. • Maintain strong hands-on network technology skills in cloud routing, WAN and security Internet edge architectures.
• Mentor and train network Ops/Eng members, DevOps and application development teams in deploying network infrastructure using Network Cloud code. • Responsible for network cloud escalations. • Participate with EA teams, Network Teams, Cloud Team and Application Development teams to extract cloud deployment patterns to roadmap. • Contribute to the cloud CoE and be a representative of Network concepts in cloud. • Align with Sr Managers and Principal Network Architects on future state reference architectures to determine Network Cloud Roadmaps.
Requirements • Minimum five (5) years of Engineering work experience. • Minimum five (5) years of AWS Networking experience. • Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience. • Advanced knowledge of networking protocols, concepts and Services (e.g. TCP/IP, UDP, OSI network layers, DNS, DHCP). • Expertise with tools like Jira, AWS and Splunk. • Demonstrated complex problem-solving skills. • Experience in designing solutions that improve operational and situational awareness (dashboards, websites, data processing, translations, user interfaces, big data).
• Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols. • Ability to multi-task and quickly pivot to changing priorities and tight deadlines. • Ability to assess a problem and determine an effective course of action with sustainable solutions. • Ability to handle multiple assignments simultaneously and is accountable to the tasks assigned. • Proven ability to digest complex asks and provide technical and software solutions to measure and report on real-time issues and performance analysis.
• Ability to read, write, speak and understand English. • Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly. Nice-to-haves • Knowledge of company products and services. • Networking specific certifications (AWS Networking Specialty). • Cisco Certified Internetwork Expert (CCIE). • Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.). Benefits • Dynamic Growth:
The growth of our industry and evolving technology powers our employees' careers as they move up or around the company.
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career. • Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands. • Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed. • Total Rewards: See all the ways we invest in you—at work and in life.
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