Clinical Research Systems Coordinator – Clinical Conductor Experience Required

Job Description: • Assist in the configuration and customization of clinical systems to meet the specific needs of research studies and operational workflows. • Maintain accurate and up-to-date system settings, including user access permissions, study parameters, and data fields. • Collaborate with IT professionals to ensure the proper functioning and integration of clinical systems with other organizational platforms. • Participate in the evaluation and implementation of system upgrades, enhancements, and new software applications.

• Conduct testing and validation of system changes to ensure functionality and usability. • Assist in managing CTMS data points, including milestone dates, enrollment goals, study status changes, and any necessary adjustments post-protocol opening, as directed by Operations leadership. • Coordinate the development and maintenance of integrations between clinical systems, including API and ODBC connections. • Coordinate with vendors to address system issues, implement enhancements, and stay informed about platform updates.

• Work closely with IT, Finance and HR departments to maintain accurate system accesses, manage permissions, and implement security measures such as MFA and SSO. • Stay abreast of updates to SaaS platforms, disseminate patch notes to relevant stakeholders, and manage version control and release processes. • Ensuring ongoing validation and providing documentation to sponsors as required. • Lead system and data migration processes, ensuring data integrity and minimizing operational disruption. • Maintain a comprehensive inventory of all active systems and manage their lifecycles in accordance with the IT Governance committee’s directives.

• Provide application-level support to users, including oversight and coordination with software vendor support to optimize system modules and address user issues. • Serve as the resource for implementing, modifying, and upgrading clinical systems, providing continuous support and training for users. • Coordinate training sessions and provide resources to enhance user proficiency and efficiency. • Other related duties as assigned. Requirements: • An Associate’s degree and 1+ years’ related experience with clinical research systems OR an equivalent combination of education and experience is required.

• Strong proficiency with computer applications such as bolthires applications, email, web applications, as well as clinical research systems applications. • Strong organizational skills and attention to detail. • Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, management, and external customers. • Well-developed written and verbal communication skills. • Ability to effectively handle multiple tasks and adapt to changes in workloads and priorities.

• Must be professional, respectful of others, self-motivated, and have a strong work ethic. • Must possess a high degree of integrity and dependability. • Ability to work under minimal supervision, identify problems and implement solutions. • Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines. • May be required to travel approximately 10% of the time, dependent on business needs. Benefits: - Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.- Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.

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