Job Description
Job Description: • Assists customers in their time of need by building rapport and efficiently handling inbound calls • Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention • Provides guidance and recommendations to help customers protect what matters most • Upholds customer care standards Requirements: • Property & Casualty License or a Personal Lines License • Associate degree in a business-related field or equivalent experience required • A minimum of 6 months' related work experience required, with customer service experience preferred • Excellent oral, written, and interpersonal communication skills • Ability to handle confidential and proprietary information • Proficiency with computers and bolthires Office tools is necessary
Benefits: • Flexible Time Off Annual Accrual - 15 days • Paid, mandatory training lasting approximately 12 weeks • 24/7 support team • Growth, development, and well-being prioritization Apply tot his job
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