Job Description
Introduction to arenaflex arenaflex is a leading player in the aviation industry, committed to providing exceptional service and ensuring the safety and satisfaction of its customers. With a rich history and a strong presence in the global market, arenaflex is dedicated to fostering a culture of excellence, innovation, and teamwork. As a Ramp Agent and Customer Service Representative, you will play a vital role in maintaining the high standards of arenaflex and contributing to the success of our operations.
Job Overview We are seeking a highly motivated and customer-focused individual to as a Ramp Agent and Customer Service Representative. As a key member of our ground handling team, you will be responsible for ensuring the safe and efficient handling of cargo, baggage, and mail, as well as providing exceptional customer service to our passengers. This is a full-time position that offers a competitive salary of $26 per hour, comprehensive benefits, and opportunities for career growth and development. Key Responsibilities Safely lift, load, unload, and transport cargo, baggage, and mail to and from aircraft, as well as operate ground equipment such as tugs, belt loaders, and tow tractors in congested areas.
Protect cargo, baggage, and mail from damage, loss, and weather conditions. Operate equipment such as scanners and computers to ensure accurate handling and tracking of cargo and baggage. Provide exceptional customer service to passengers, including responding to inquiries, resolving issues, and offering assistance as needed. Work effectively in a team environment to achieve operational goals and objectives. Adhere to safety protocols and procedures to ensure a safe working environment. Qualifications and Requirements To be successful in this role, you will need to possess the following qualifications and skills: A bachelor's degree or equivalent experience in a related field.
Excellent communication and customer service skills. Ability to work in a fast-paced environment and adapt to changing situations. Physical ability to lift, bend, and stand for long periods, as well as work in a variety of weather conditions. Valid driver's license and ability to operate ground equipment. Proficiency in English and ability to understand and follow instructions. Ability to wear required personal protective equipment (PPE) and adhere to safety protocols. Preferred Qualifications While not required, the following qualifications and skills are preferred: Previous experience in the aviation industry or a related field.
Knowledge of cargo handling procedures and protocols. Experience with ground equipment operation and maintenance. Certification in first aid or emergency response. Ability to speak multiple languages. Career Growth and Development At arenaflex, we are committed to the growth and development of our employees. As a Ramp Agent and Customer Service Representative, you will have access to training and development programs, as well as opportunities for career advancement and professional growth. Our goal is to help you succeed and achieve your career goals, while also contributing to the success of our organization.
Work Environment and Culture arenaflex is a dynamic and diverse organization that values teamwork, innovation, and excellence. Our work environment is fast-paced and challenging, but also rewarding and supportive. We offer a comprehensive benefits package, including competitive compensation, health insurance, retirement savings, and paid time off. Our culture is built on a foundation of respect, inclusivity, and social responsibility, and we are committed to making a positive impact in the communities we serve.
Compensation and Benefits As a Ramp Agent and Customer Service Representative at arenaflex, you can expect a competitive salary of $26 per hour, as well as a comprehensive benefits package that includes: Competitive compensation and performance incentives. Comprehensive health insurance, including medical, dental, and vision coverage. Retirement savings plan with employer matching contributions. Paid time off, including vacation, holidays, and sick leave. Opportunities for career growth and professional development.
Access to exclusive discounts and perks, including travel benefits and employee discounts. Conclusion If you are a motivated and customer-focused individual who is passionate about the aviation industry, we encourage you to apply for this exciting opportunity. As a Ramp Agent and Customer Service Representative at arenaflex, you will be part of a dynamic and diverse team that is committed to excellence and dedicated to making a positive impact in the communities we serve. to and take the first step towards a rewarding and challenging career in the aviation industry.