Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an RPM 365 Care Coach, you’ll engage patients, track and analyze their data, provide education, and encourage adherence to their care plans. • Serve as the primary contact for patients on the RPM365 platform. • Assist with device setup and app connectivity. • Engage with patients to ensure adherence to care plans. • Schedule monthly check-ins and monitor patient data.
• Educate patients through shared resources. • Notify healthcare providers of critical alerts. • Attend virtual team meetings for updates. Qualifications • Active New York State nursing license. • Knowledge of chronic conditions and related monitoring devices. • Proficiency with technology, computer platforms, and smartphones. • Strong verbal/written communication skills. • Comfortable with patient outreach and engagement. • Highly organized, detail-oriented, and team-focused. • Independently motivated. • Comfortable spending the majority of your workday engaging with patients over the phone providing support, education and guidance.
Requirements • Experience in telehealth, remote patient monitoring, education, or customer service (preferred). • Experience in weight management coaching (preferred). • Additional language skills are a plus (preferred). Benefits • Salary: $45,000-$49,000 (DOE) + performance bonuses. • Schedule: Mon-Fri, 9:00 AM - 5:00 PM, EST (Remote). • PTO, sick leave, holidays, health insurance, 401(k). • Paid remote training provided. • Opportunities for advancement within the company. Apply tot his job