Job Description
Job Summary
The Product Claims Specialist will be responsible for ensuring that all product claims for food and foodservice related products and appliances on our website, e-commerce platforms, and digital marketing materials are accurate, truthful, and compliant with applicable regulations. You will collaborate with our Content team to ensure the accuracy and compliance of all online product descriptions, claims, and advertisements. This role will also work closely with Clark’s Procurement division, which procures both private label and branded products for our various distribution channels (industry leading e-commerce platform WebstaurantStore.com,
The Restaurant Stores, Clark National Accounts, Clark Food Service Equipment, and 11400, Inc.).
This position reports to the
Senior Expert, Product Compliance and is a hybrid position at our office in Lancaster, PA, but open to highly qualified remote candidates. Responsibilities • Working closely with Legal, Content, and Procurement, develop and implement processes for evaluating and approving online product claims, identifying potential compliance risks, and addressing them proactively • Develop, and maintain substantiation standards for product and vendor claims • Keep track of updates to e-commerce-specific regulations, industry trends, and standards that impact digital product claims and the online retail space (FTC, Green Guides, etc.) • Understand requirements for 3rd Party certifications such as Energy Star, Kosher, and NSF, including licensing obligations • Provide ongoing training and support to internal teams on compliance best practices for e-commerce listings • Maintain documentation for product claims for auditing purposes, including maintaining records of regulatory submissions and approvals • Review e-commerce product descriptions, promotional content, and digital ads to ensure accuracy and transparency regarding product attributes and benefits Apply tot his job