Job Description
Note:
The job is a remote job and is open to candidates in USA. Desjardins is a financial services cooperative that is committed to protecting its members and clients from fraud. As a Fraud Prevention Advisor, you will play a crucial role in detecting and combating suspicious activities, advising victims of fraud, and ensuring service quality in accordance with organizational standards. Responsibilities Collect, compile and analyze the type and nature of suspicious transactions Advise members and clients who are victims of fraud on preventive measures Establish an advisory relationship by identifying current and potential needs Identify operational risks and continuously help improve the Desjardins Group Security Office’s activities Assist and support members and clients who are victims of various scams, ensuring they are satisfied with the support received and have an understanding of fraud Skills General college diploma in a related field A minimum of one year of relevant experience Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Available to come to the office occasionally during training and once a month afterwards Available to work Monday to Sunday between 7:00 a.m.
and midnight Other combinations of qualifications and relevant experience may be considered Benefits An annual performance-related bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance, including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits are subject to eligibility criteria. Company Overview Desjardins is a cooperative financial organization that offers financial services for individuals and businesses.
It was founded in 1900, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is