Job Description
Keystone Pacific Property Management is a prestigious property management firm headquartered in Irvine, CA, dedicated to providing superior customer care. The Accounts Receivable Associate will provide financial, administrative, and clerical support by ensuring smooth client account transitions, managing billing processes, and resolving discrepancies. Responsibilities Homeowner billing and delinquent inquiries Assist homeowners with viewing their accounts online and making online payments Set up delinquency and adjustment files/maintain files (per account list) Collection, Billing, and filing as necessary Deposits as assigned Update delinquency spreadsheets for board packets 2 weeks prior to the board meeting (per meeting schedule) Follow up with managers Obtain general and executive session minutes from managers or from the computer Payments Process non-delinquent and delinquent payments Process incorrect payments Research problem payments Notify homeowners of the correct remittance address Cash receipt processing Authorize walk-in payments/cover lunch hour on designated days Adjustments Process miscellaneous debits/credits Process non-delinquent and delinquent returned checks and online payments Pre Lien-Processing Send pre-lien letters Send balance due letters/update owner remarks Lien Processing Prepare liens and letters Send lien balance due letter Release liens & send letter to homeowner Foreclosure Obtain authorization to commence foreclosure (executive session minutes) Prepare file and send to the trustee/attorney Monitor status reports and interface with trustee/attorney Furnish Board with authorization to Publish Notice of Trustee Sale Set up REO accounts and HOA-owned accounts Small Claims Prepare Plaintiff’s Claim Process adjustments, update remarks, and copy all payments Set up a small claims file Process follow-up work to collect judgment Notify the court regarding a default on a payment plan Practice and adhere to Keystone’s Core Values, Mission, and Vision Any additional job duties as required by the supervisor Skills Must have a valid California Driver's License Must have reliable transportation and the ability to drive to and from court hearings Ability to multitask Strong attention to detail Strong written and verbal communication skills Ability to work well under pressure Proficient in bolthires Suite Programs Strong efficiency in Excel Excellent interpersonal skills Verifiable references Able to pass a background check At least 1 year of experience working in an Accounting related role High School Diploma or GED required Bachelor's Degree preferred Benefits Hybrid and Flexible working arrangements Work-Life Balance Opportunities for career growth Training and mentorship from successful leaders in the HOA industry Cell Phone Stipend Mileage Reimbursement Medical, Dental, and Vision Flexible Spending Account Pet Insurance Pre-Paid Legal Employer Paid Basic Life/AD&D Insurance Voluntary Life and Short-Term Disability Insurance Free Employee Assistance Program 401(k) Retirement plan with Company Match Financial and Health/Wellness Education Bereavement and Mandated Leave of Absence Applicable Paid Time Off (PTO) 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays) Company Overview Keystone Pacific Property Management is a reputable community association management firm.
It was founded in 1982, and is headquartered in Irvine, California, USA, with a workforce of 201-500 employees. Its website is