Job Description
Specsavers is a multi-award-winning retailer and the fastest growing optical retail group with over 2,700 businesses worldwide. They are seeking an Eyecare Consultant who will play a vital role in providing quality and affordable eyecare, ensuring customers have a memorable experience while shopping for eyewear. Responsibilities Introducing what Specsavers is all about and providing the ultimate in quality and affordable eyecare for everyone Exceeding customers’ expectations through a caring personality as you guide them through stylish frames and support customers with contact lenses Providing superb customer service motivated by enhancing the optical shopping experience Embracing the Specsavers Customer Experience model to prioritize long term customer relationships Working well under pressure while achieving excellent technical standards Creating and celebrating WOW moments and delivering experiences that exceed customers’ expectations Providing knowledgeable eyewear suggestions and styling advice to customers Offering flexibility to work retail hours, including some later nights and weekends Skills A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience Ability to work well under pressure while also achieving excellent technical standards Creating and celebrating WOW moments and delivering experiences that transcend customers' expectations Friendly and outgoing demeanour while working with customers to provide knowledgeable eyewear suggestions and styling advice Reliable and offer flexibility to work retail hours which may include some later nights and weekends Experience in optics Benefits 2 free pairs of glasses annually.
Enjoy discounted rates for additional Specsavers products Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules Opportunities to advance your career with a professional development plan Extended health benefits Company Overview Specsavers is an eye care center that provides glasses and lenses. It was founded in 1984, and is headquartered in Fareham, Hampshire, GBR, with a workforce of 10001+ employees.
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