Job Description
Are you a detail-oriented and compassionate individual with a passion for delivering exceptional patient care? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we invite you to join arenaflex's Specialty Mail Order Pharmacy team as a Pharmacy Technician – Specialty Mail Order Pharmacy Data Entry Specialist. In this remote work opportunity, you will play a vital role in ensuring the accuracy and efficiency of patient medication orders, while providing empathetic support to patients and clients.
About arenaflex arenaflex is a leading healthcare organization dedicated to delivering improved human-driven healthcare for a rapidly changing world. Our mission is to carry our heart to every moment of your well-being, and our Heart At Work Behaviors support this mission. We strive to create a culture of diversity, empathy, and belonging, and we are committed to advancing and supporting a culture of inclusion, respect, and compassion. Job Responsibilities As a Pharmacy Technician – Specialty Mail Order Pharmacy Data Entry Specialist, you will be responsible for: * Precise reading, interpreting, and entering medication orders into the computer system, including dosage calculations, label printing, and acceptance of payment in a timely manner * Contacting physicians' offices and insurance companies to verify the accuracy of patient medication orders * Occasionally, you will be responsible for answering patient calls to arrange and manage new patient medication requests and reorders, which includes verifying and re-verifying benefits * Maintaining accurate and up-to-date patient records, including medication profiles and order history * Collaborating with the pharmacy team to resolve any issues or discrepancies related to patient medication orders * Providing exceptional customer service to patients and clients, responding to their inquiries and concerns in a timely and empathetic manner Requirements * Current Arizona Pharmacy Technician License * At least six months of experience working in a pharmacy setting * At least six months of work experience with Windows-Based applications, such as Windows, bolthires Office, web navigation, and email applications * Proficiency in using a computer keyboard and mouse for extended periods (8-10 hours) * Ability to sit or stand for the duration of the shift * Strong attention to detail and accuracy in data entry * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize tasks effectively Preferred Qualifications * At least six months of experience as a pharmacy technician * At least 90 days of experience handling and resolving customer needs via telephone * Experience in healthcare, benefits, and insurance * Experience with clinical charging, coding, and other clinical supporting roles * Customer service experience in an office setting * At least six months of professional work experience, including inbound and outbound telephone customer care * Strong customer support skills * Excellent communication and interpersonal skills * Proficiency in using computer programs * Strong data entry skills * Business acumen and ability to work independently Work Environment and Company Culture arenaflex is committed to creating a culture of diversity, empathy, and belonging.
We strive to advance and support a culture of inclusion, respect, and compassion. Our team members are passionate about delivering exceptional patient care and are dedicated to making a positive impact in the lives of our patients and clients. Compensation, Perks, and Benefits arenaflex offers a comprehensive benefits package, including: * Competitive hourly rate ($20-30/hour) * Flexible remote work arrangements * Opportunities for professional growth and development * Comprehensive training and support * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Access to exclusive discounts and perks If you are a motivated and compassionate individual with a passion for delivering exceptional patient care, we invite you to apply for this exciting opportunity.
Please apply including your resume and cover letter, to. We look forward to hearing from you! Equal Employment Opportunity arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture of inclusion, respect, and compassion, and we strive to advance and support a culture of diversity, empathy, and belonging. We do not discriminate in hiring, recruiting, advancement, or any other faculty activity based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, or any other characteristic protected by law.
We proudly support and empower individuals with military experience (active, veterans, reservists, and National Guard) as well as military spouses to pursue arenaflex's amazing career opportunities.