Job Description
About the position
The IBM iSeries (AS400) System Operations and Administration position involves providing technical support and administration for IBM i environments in a cloud setting. The role requires a strong focus on customer service, system administration tasks, and collaboration with a support team. The position offers opportunities for career advancement and skill development in a dynamic IT firm.
Responsibilities
Ā Provide day-to-day technical support for IBM i, iSeries, and AS/400 environments.
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Ā Perform backups, migrations, release updates, PTF's, and disaster recovery testing.
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Ā Assist with system administration and perform system restores.
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Ā Setup and monitor backups, install PTF's and fixes, and setup LPARS.
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Ā Troubleshoot system problems and assist with help desk tasks.
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Ā Work as a member of a support team and individually, with occasional after-hours work.
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Ā Develop strong customer relationships and promote deeper involvement by sales and services team.
Requirements
Ā 2+ years of IBM i (AS400) technical support or operator experience.
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Ā Excellent communication skills and a high level of customer service.
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Ā Ability to work on multiple priorities and projects simultaneously.
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Ā Proven ability to work with little supervision and a detail-oriented approach.
Nice-to-haves
Ā IBM Flash Storage experience.
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Ā Virtual Tape Library (VTL) experience.
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Ā Passion for technology and a desire to learn new skills quickly.
Benefits
Ā 401(k) with 6% match
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Ā Dental insurance
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Ā Disability insurance
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Ā Health insurance
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Ā Life insurance
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Ā Paid holidays
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Ā Paid sick time
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Ā Paid time off
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Ā Bonuses eligible
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Ā Great working environment
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