Job Description
Medical Business Bureau, LLC, a revenue cycle management firm, is seeking experienced medical debt collectors capable of handling a high call volume. While our corporate office is based in Park Ridge, IL, we currently offer the option of remote work from home, provided you have access to high-speed internet. We are specifically looking for full-time individuals, preferably bilingual, who can efficiently secure patient payments.
Responsibilities:
Β Contact consumers via telephone or in writing to collect delinquent medical bills assigned for collection.
Β Communicate with patients or their designated representatives professionally to address and resolve any issues or concerns.
Β Adhere to all federal, state, and local regulations governing the medical collections industry and the handling of private health information.
Β Maintain detailed and accurate records of communication history for assigned accounts, documenting information about consumers and collection efforts.
Β Manage individual queues and work within a dialing system.
Β Achieve a minimum of 150 calls handled per day.
Qualifications and Skills:
Β Prior experience in medical debt collection is valuable, with the ability to negotiate, analyze, and resolve problems effectively.
Β Reliable, self-directed team player.
Β The ability to work at a fast pace as well as type at least 40 WPM.
Β Strong attention to detail and proficient PC skills such as Microsoft Office, collection software and MS Teams.
Β Familiarity with City, State, and Federal laws governing the medical debt collection industry is a plus.
Β Bilingual fluency in English and Spanish is a plus.
Salary:
The salary for this position ranges from $31,200 to $37,440 depending on experience and qualifications. As well as a Commission Program.
Benefits:
Β Competitive wage and commission program, along with paid personal time.
Β Medical, dental, and vision insurance programs, including company-sponsored Life insurance.
Β Retirement investment plan.
Β Ongoing training opportunities.
Job Type: Full-time
Salary: $15.00 Β $18.00 per hour
Expected hours: 40 per week
Benefits:
Β 401(k)
Β Dental insurance
Β Health insurance
Β Life insurance
Β Paid time off
Β Paid training
Β Vision insurance
Β Work from home
Physical setting: Call center
Schedule:
Β 8 hour shift
Β Day shift
Β Monday to Friday
Supplemental pay types: Commission pay
Experience:
Β Microsoft Excel: 1 year (Preferred)
Β Customer service: 1 year (Preferred)
Work Location: Remote
Medical Business Bureau LLC is an equal opportunity employer, encouraging diverse applicants.
DonΒt miss this chance to join our team!
Please send resumes to [email protected]. We look forward to hearing from you soon!
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