Job Description
Description:
Better Health is seeking a highly motivated and detailed oriented Lead Processing Agent to join our growing team.
This role will play a pivotal role in receiving and processing priority referrals we receive from healthcare provider offices.
The Lead Processing Agent will report to the Provider Success Lead and is a critical position to drive speed and service within our white-glove Provider Success team.
The preferred applicant for this role will have experience in managing medical records, data entry, and have worked in a fast-paced environment.
This position is on a dynamic, fast-paced team within a startup, and as a result, additional duties may be assigned.
Requirements:
Prior experience in insurance verification required
Prior experience working in a medical office or a healthcare startup preferred
Prior experience in medical record management or collection preferred
Excellent communication skills (email, Slack, phone)
Proficient in Google Suite (Gmail, Google Sheets)
Teamwork/collaborative attitude is a must
This role requires someone who can quickly, kindly, and professionally communicate with patients, providers, and internal colleagues via instant messaging, email, and phone calls.
Benefits:
$14 - $18 per hour
Fully remote work
PTO and health, vision, and dental insurance
Talented and fun coworkers who are passionate about improving our healthcare system
The opportunity to be part of a mission-driven company and make a difference in patients lives
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