Job Description
The Best Western San Angelo, is located just outside of the heart of San Angelo and several Miles from The State University.
We are currently seeking a Front Office Manager, with the ideal candidate having 2 or more years of Front Office supervisory experience.
Job duties and requirements:
Oversee all aspect of the front desk and communications with our guests.
Maintain Advance Purchases, Account Receivables, Petty Cash, and Bank Deposits
Balance Tax Exempt and maintain documentation.
Ensure employees are filling out required forms both on paper and online.
Interview and recommend candidates for hire
Schedule, train, and supervise all front desk employees
Train and onboarding new hires keeping in compliance with Hilton guidelines
Develop and maintain training
Maintain sufficient levels of supplies for the operation of the Front Desk.
Preform property walks
Monitor Labor cost
Will spend the major of time working at the Front Desk
Host evening reception when needed
Responsible for all Guest Relations, and social media correspondence between the brand and guests.
Supervise the presentation of Breakfast in the morning.
Help out in other departments as needed
Responsible for Accounts Receivable
Must be able to work any shift at any time with little or no notice
Require to work evening, weekend and Holidays
Bi-Lingual!
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