Job Description
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for modeling operational standards, motivating team members, and ensuring the delivery of expertly-crafted beverages and food products.
Responsibilities
Ā Lead each shift and manage store operations standards.
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Ā Deliver quality customer service and expertly-crafted products.
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Ā Motivate and guide team members to create an uplifting experience.
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Ā Maintain an encouraging team environment and grow leadership skills.
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Ā Handle cash and ensure store safety and security.
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Ā Prepare and coach the preparation of food and beverages to standard recipes.
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Ā Delegate tasks to other employees and coordinate team efforts.
Requirements
Ā 1 year of customer service experience in a retail or restaurant environment.
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Ā Six months of experience in a position requiring constant customer interaction.
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Ā Six months of experience delegating tasks to other employees.
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Ā Ability to maintain regular attendance and punctuality.
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Ā Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
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Ā Effective oral communication skills and strong interpersonal skills.
Nice-to-haves
Ā Experience in a fast-paced, energetic work environment.
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Ā Knowledge of the retail environment.
Benefits
Ā 100% tuition coverage through the Starbucks College Achievement Plan.
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Ā Health coverage with various plans to choose from.
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Ā Stock & savings programs like the equity reward program (Bean Stock).
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Ā Flexible scheduling and opportunities for paid time off.
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Ā Access to medical, dental, vision, and life insurance benefits.
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Ā Short-term and long-term disability coverage.
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Ā Paid parental leave and family expansion reimbursement.
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