Job Description
Core Information:
- Company: Workwarp
- Compensation: a competitive salary
- Location: Remote
- Position: Customer Support Representative
- Start Date: Immediate openings available
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Customer Service Representative (Remote)Job Summary
Leading online food delivery service that connects customers with top local restaurants is seeking a dedicated and driven Customer Service Representative.
In this role, you will serve as the initial contact for customers and partner restaurants, ensuring their interactions are seamless and enjoyable.
Responsibilities
 Serve as the primary point of contact for customers and partners through phone, email, and live chat support.
 Ensure a responsive, helpful, and personalized experience for users.
 Guide customers through order placement, delivery tracking, and use of the mobile app.
 Quickly address and resolve customer issues, escalating complex cases as needed.
 Deliver precise details regarding services, promotions, and policies.
 Maintain records of interactions and customer feedback in CRM system.
Requirements
 Previous experience in customer service, call center, or similar role.
 Excellent verbal and written communication skills.
 Ability to multitask with strong attention to details.
 Positive attitude and a customer-first approach with a desire to assist users.
Customer Service Roles Offer
 Competitive hourly salary based on experience.
 Full benefits package including health, dental, vision, and paid time off.
 Opportunities for professional growth and development within the company.
 Employee discounts on food delivery services.
 Flexible work from home options with various shifts available based on your schedule.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
 401(k)
 Dental insurance
 Flexible schedule
 Health insurance
 Paid time off
 Vision insurance
 Work from home
Shift:
 Day shift
 Evening shift
 Morning shift
Work Location: Remote Apply Job!
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We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now