Job Description
Quick Overview:
- Position: Part-time Live Chat Representative
- Location: Remote
- Start Date: Immediate openings available
- Company: Workwarp
- Compensation: a competitive salary
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This is a remote opportunity.Gubagoo, an affiliate of Reynolds and Reynolds, is seeking Part-Time Live Chat Representatives to join our team! In this role you will engage in online conversations with customers, representing our automotive dealer clients favorably. Your goal is to turn conversations into leads that help our clients generate revenue...
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
RESPONSIBILITIES:
 Handle a wide variety of customer inquiries via online chat
 Provide accurate information about the products and services via online chat
 Narrow down on appointment information to schedule appointments
 Capture customer contact information for lead generation and client review
 Summarize interactions based on customer needs for client review
 Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS:
 Previous experience in retail customer service or the automotive industry preferred but not necessary
 Basic internet and window based computer skills
 Strong ability to multitask is preferred, gaming experience is helpful
 Positive and professional demeanor
 Excellent written and verbal communication skills
 Ability to adapt to change and enjoy a quick paced work environment
 Must reside in one of the states listed below
Training:
On-the-job training via Zoom
Requirements:
 Must be able to type at least 40 WPM
 Must have your own computer or laptop with a second monitor, webcam, microphone, and external mouse & keyboard
 Quiet, dedicated work space free from distractions - this is a remote position
 Able to attend 4 weeks of full-time remote training, Tuesday - Saturday between the hours of 11:00am-7:30pm EDT
 Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Ohio, Oklahoma, Pennsylvania, Tennessee, Utah, West Virginia, or Wisconsin
Salary:
$13 / hour Apply Job!
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now