Job Description
Job Title:
Amazon Expert Needed – Help Resolve False IP Complaint & Reinstate Listing (UK Registered Design)
⸻
Job Description:
We are seeking an Amazon Seller Central expert with proven experience in handling intellectual property (IP) complaints, design right disputes, and ASIN reinstatements. Someone has made a wrong malicious claim that has taken our listing down. Amazon has incorrectly rejected our appeal!
We are a UK-based company that designs and sells original plumbing tools. One of our top-performing ASINs (will DM) has been wrongfully removed due to a false IP complaint from a competitor citing UK Registered Design 6332112.
However, we own and have registered our own UK Registered Design No. (Will DM), covering this product. We are not resellers — we are the original designer and brand owner.
⸻
✅ What We Need:
- Someone who can help us communicate effectively with Amazon Seller Support, Account Health, and/or Policy teams
- Guidance on how to escalate and submit evidence properly
- Experience with reporting abuse of the IP complaint system
- (Optional) Someone who can help us submit proper documentation to get the complainant’s complaint reviewed or retracted
- Assistance preparing Amazon messages, case files, or follow-up documentation
⸻
Ideal Skills:
- Previous experience getting ASINs reinstated after IP complaints
- Familiarity with design rights, especially in the UK/EU context
- Confident navigating Amazon’s IP policy system
- Strong communicator who can draft clear, concise case responses
- Bonus: legal or paralegal experience related to Amazon disputes
⸻
Deliverables:
- Help us get our ASIN reinstated
- Submit/support an IP abuse complaint against the false claim
- Provide guidance or directly manage correspondence with Amazon (via case logs, appeals, emails)
⸻
Notes:
- We already have all legal documentation: our UK Registered Design, product comparison images, and statements
- We are not looking for brand registry help — just IP enforcement defense
- This is urgent — the takedown is affecting daily revenue
⸻
Please include examples of past Amazon IP reinstatement or design right defence work in your application. We prefer someone who can begin immediately.
Apply Now
Apply Now