Job Description
Virtual/Executive Assistant for Growing Psychology Practice
Are you confident on the phone, highly organized, and skilled at handling scheduling, marketing, and operations? We’re seeking a Virtual/Executive Assistant who can take the lead on client intake and scheduling, assist with marketing initiatives, and help the practice run smoothly behind the scenes.
You’ll play a vital role in supporting our growing child and family psychology practice by answering calls, scheduling clients, streamlining systems, and contributing to marketing efforts. If you thrive in a fast-paced, collaborative environment and enjoy these aspects of a mental health practice, we want to hear from you.
As a key player in our team, you will have the opportunity to contribute to the growth of our practice while enjoying the flexibility of remote work. If you are motivated, detail-oriented, and passionate about helping healthcare businesses succeed, we want to hear from you!
Requirements:
- Experience answering phones, scheduling clients, and managing communication in a healthcare or mental health setting
- Reliable and available for calls throughout the day (9 AM – 8 PM EST)
- Strong communication skills and a compassionate, professional phone presence
- Proven ability to support marketing and operations projects
- Comfortable using a CRM to track leads, communications, and scheduling
- Proficient in Google Workspace (Docs, Sheets, Calendar, Gmail)
- Understanding of SEO best practices and how to apply them to web content
- Organized, proactive, and confident leading day-to-day tasks and internal systems
- Comfortable gently holding others accountable by sending reminders, checking in on deadlines, and keeping things moving
- Receptive to constructive feedback
- Self-directed and able to work independently
Key Responsibilities:
Answer and return calls, texts, and emails between 9 AM – 8 PM EST using our VOIP phone app
Manage client scheduling and coordinate appointment logistics
- Respond to new inquiries from phone, email, and online forms
- Follow up with open leads and ensure timely communication
- Assist with basic WordPress updates and applying SEO best practices to web content (if needed)
- Assist with operations and systems, including updating documents, organizing workflows, and streamlining processes
- Handle confidential employer, employee, and client information with professionalism
Starting at 15-20 hours per week with the potential for more as the practice grows
If you are ready to take on a dynamic role that allows you to make a real impact, apply now to join our team as a Virtual Assistant. We can't wait to welcome you aboard!
Apply Now