Job Description
About the position
The Clerk I position at Elevance Health is a remote role focused on providing essential clerical support within a department. The role involves various administrative tasks that contribute to the efficient operation of the organization, ensuring compliance with information security requirements while handling sensitive data.
- Responsibilities
- Makes and receives phone calls to exchange information to accomplish tasks. ,
- Routinely files work, reports, etc. in case files and designated areas. ,
- Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort. ,
- Extracts, sorts, preps, batches and routes documents within the company as needed. ,
- Operates camera/scanner and retrieves previously scanned information as needed. ,
- Copies incoming and outgoing correspondence. ,
- Ensures rejected claims were denied correctly or determines if those claims should be matched to a member. ,
- Manually matches or denies claims that are halted in our system because of inadequate information. ,
- Navigates proprietary software systems to locate member information. ,
- Ensures compliance with HIPAA and HITRUST information security requirements to protect client information.
- Requirements
- Requires a HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background. ,
- Experience in operating basic equipment required. ,
- A valid state driver's license may be required. ,
- Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Nice-to-haves
- Benefits
- Merit increases ,
- Paid holidays ,
- Paid Time Off ,
- Incentive bonus programs ,
- Medical insurance ,
- Dental insurance ,
- Vision insurance ,
- Short and long term disability benefits ,
- 401(k) with matching ,
- Stock purchase plan ,
- Life insurance ,
- Wellness programs ,
- Financial education resources
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