Job Description
About the position
- Responsibilities
- Communicate event details to operating departments and customers in a timely and thorough manner following established procedures.
- Coordinate menu tastings with customers adhering to established procedures.
- Participate in site inspections to assist Catering Sales Managers in the selling process.
- Effectively utilize existing hotel software systems to manage time, event details, and for communication.
- Coordinate menus, room setups, audio-visual needs, parking, and other essential activities related to producing a successful event.
- Achieve all revenue and Medallia goals as assigned by the Director of Catering and Convention Services.
- Knowledgeable about all hotel (and competitive set hotels) capabilities (front desk/reservations/room service/catering).
- Merchandise function space and attain maximum room rental wherever appropriate.
- Understand and follow all guidelines relating to catering merchandising, space release and 'free sell' opportunities.
- Continuously refine product/concept offering.
- Active involvement in industry-related activities.
- Achieve budgeted catering (food, beverage, and room rental) revenue goals.
- Provide support and direction to administrative staff.
- Requirements
- Regular attendance in conformance with the standards is essential to the successful performance of this position.
- Ability to work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry.
- Attendance at all scheduled training sessions and meetings is required.
- Full compliance with Omni rules and regulations for the safe and effective operation of the hotel's facilities is mandatory.
- Development and implementation of individual Quarterly and annual Action Plans (KRA's).
- Timely submission of required reports.
- Maintenance of all accounts with current trace dates, accurate histories, and all relevant information regarding activity.
- Participation in the ongoing forecasting process.
- Current and abiding by all sales office procedures and systems.
- Active participation in sales and catering meetings.
- Nice-to-haves
- Experience in the hospitality industry, particularly in event planning or catering management.
- Strong communication and interpersonal skills to effectively interact with clients and colleagues.
- Ability to work under pressure and manage multiple events simultaneously.
- Benefits
- Full benefit package available after 60 days
- Competitive wages
- Discounted Associate Room Rates at Omni Hotels across the country
- Free Employee Meals
- A great family of co-workers
- Work for the most prestigious Hotel in Pittsburgh!
Apply Now
Apply Now