Job Description
Description - Through call, text and email, schedule mobile notary appointments around the country for real estate transactions. Requests are received through our software.
Ideal Candidate - Someone who has had Escrow, Notary Signing Agent or Lending experience and enjoys finding solutions for customers.
Shifts Available - Full-time, Monday through Friday, 8:00 am - 4:00 pm HST/ 11:00 am - 7:00 pm PST
- Responsibilities
- Schedule inbound notary signing agent appointment requests through our CSN software
- Coordinate with customers and notaries by phone, email and text
- Collaborate and communicate with scheduling team through messaging app
- Work with management to meet customer's needs
- Qualifications
- Three years of customer service
- Ability to be flexible, handle multiple tasks and show initiative
- Excellent phone etiquette
- Excellent verbal and written skills
- Ability to multitask, organize, and prioritize work
- Quiet work environment
- Updated computer (extra monitor is helpful)
- High-speed internet
- Working knowledge of standard computer programs (Google Suite, Microsoft Office Suite, etc.)
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