ServiceNow Architect in Marlborough, MA / Remote

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Amtex System Inc., is seeking the following. Apply via Dice today!

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.

Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.

Title: ServiceNow Platform Architect

Location: Marlborough, MA (Remote)

03-06 Months Contract-to-Hire

Remote / Hybrid Schedule: Mostly remote with travel expensed once a year

Service Now Platform Architect Platform Engineering

Responsibilities:

Define and evolve the enterprise ServiceNow platform architecture and roadmap aligned with business needs

Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC, SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.)

Own platform standards, design patterns, reusable components, and architectural governance

Evaluate and drive adoption of new ServiceNow capabilities and releases

Provide technical leadership and architectural guidance across ServiceNow projects.

Lead high-level design, integration patterns, and performance/scalability best practices

Partner with ServiceNow developers, product owners, business analysts, and project teams

Ensure adherence to platform best practices, security, data model integrity, and upgradeability

Collaborate with business and IT stakeholders to translate business requirements into scalable ServiceNow solutions

Partner with enterprise architects and other platform architects to ensure ServiceNow is well integrated within the enterprise ecosystem

Influence and educate senior leadership on the capabilities and value of ServiceNow.

Define and enforce architectural governance processes and design review boards

Support the definition and optimization of the Platform team operating model

Ensure high quality, maintainable, secure, and resilient solutions by promoting DevOps and CI/CD practices

Develop reusable frameworks, reference architectures, and design templates

Foster a community of practice for ServiceNow engineers and product teams

Stay abreast of new ServiceNow product offerings, trends, and emerging technologies.

Minimum Required Qualifications:

10+ years overall IT experience

5+ years of deep experience in ServiceNow platform architecture and solution design

Proven track record architecting large-scale, complex ServiceNow implementations across multiple modules

Expertise in core ServiceNow platform components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, Custom Apps, etc. (Candidate should have experience with most of the items listed under this bullet)

Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules. (Candidate should have experience with most of the items listed under this bullet)

Experience with integration design patterns and technologies (REST is required)

Strong understanding of enterprise architecture principles, security, and data governance.

Hands-on development experience (ServiceNow Javascript & ServiceNow Studio/App Engine)

ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification (at least one certification is required)

Strong leadership, communication, and stakeholder influencing skills

Bachelor's and/or master's degree in computer science, Computer Engineering OR related field OR equivalent experience,