Job Description
We are seeking exceptional individuals to join our team as a Patient Coordinator, where you will be the first point of contact for patients seeking medical assistance and support. As a Patient Coordinator, you will build trust with patients, provide compassion and empathy, and accurately document their needs prior to them speaking with a nurse. This is a remote, full-time or part-time opportunity with a competitive salary and excellent benefits.
Why Join AccessNurse?
- Join a growing company making a difference in healthcare
- Work from home with company-provided equipment
- Competitive pay and incentives
- Benefits eligibility for full-time staff (medical/dental/vision/life)
- 401(k) plan program with discretionary matching funds
- Career growth opportunities
- Perks at Work: discounts on car rentals, electronics, apparel, and more
- Employee LiveWell program for health and well-being and Employee Assistance Program
- $500 Employee Referral Bonus with no cap
Job Requirements:
- High School Diploma or GED required; Associate's Degree preferred
- 1+ years of customer service experience required
- 1-2 years of healthcare experience desired
- Inbound call center experience preferred
- Ability to type a minimum of 25 wpm
- Excellent organizational and computer skills and ability to multi-task
- Excellent listening and comprehension skills
- Professional, courteous telephone voice
- Dependable, reliable, and trustworthy
- Ability to defuse conversations and escalate if necessary
- Ability to handle confidential information; HIPAA experience a plus
Remote Workstation Requirements:
- Reliable high-speed internet connection (minimum 23 megabits download and 10 megabits upload)
- Hardwired internet connection (no WiFi)
- Reliable telephone line (land-line or VOIP from the same company as your internet)
- Quiet, private workspace with a lockable door
- Ability to provide a HIPAA-compliant workspace
What We Offer:
- Competitive salary ($17.00 per hour)
- Additional incentives/shift differentials (up to $3 per hour)
- Opportunities for career growth and professional development
- Comprehensive benefits package (medical/dental/vision/life)
- 401(k) plan program with discretionary matching funds
Apply Now and join our team today!
Apply Now