Job Description
Position Overview:
We are seeking a highly skilled and motivated Central Selling Associate to join our team in a remote capacity. As a Central Selling Associate, you will play a critical role in providing exceptional customer service, managing sales processes, and driving business growth. If you have a passion for sales, excellent communication skills, and a strong work ethic, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Manage system-based work queues to identify and prioritize sales activities
- Utilize internal selling and project management systems to obtain and verify information related to service requests
- Communicate effectively with stores, service providers, and customers via phone, email, and other communication applications
- Provide product and promotional information to customers, and add relevant details to quotes as needed
- Collaborate with internal teams to ensure efficient workflow and resolve customer issues
- Provide feedback and insights to supervisors and leadership teams to drive process improvements
- Deliver exceptional customer service, ensuring prompt and knowledgeable responses to customer inquiries
Requirements:
- High school diploma or equivalent required
- Up to one year of experience in a call center, office administrative, high-volume retail, or similar work environment
- Internet access with a minimum download speed of 20mbps and upload speed of 5mbps
- Ability to work in a distraction-free environment and be accessible during scheduled work hours
- Strong communication and customer service skills
Preferred Qualifications:
- Bachelor's degree in a related field
- Experience in the remodeling or construction industry
- Lowe's store experience
- Installed flooring sales experience
- Experience using MS Dynamics or similar CRM tools
What We Offer:
- Competitive salary ($16.42 - $27.37 per hour)
- Opportunities for career growth and development
- Flexible remote work arrangement
- Comprehensive benefits package
How to Apply:
If you are a motivated and customer-focused individual who is passionate about sales, please submit your application today. We look forward to hearing from you!
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Apply Now