Remote Data Entry Specialist - American Express (Live Chat) - $35/Hour

🌍 Remote, USA 🎯 Full-time πŸ• Posted Recently

Job Description

Join our team and thrive in a dynamic, remote work environment! As a Data Entry Specialist at American Express, you'll play a vital role in driving success and delivering exceptional customer experiences. With comprehensive training provided, you'll have the opportunity to develop a diverse skill set and contribute to our mission. Enjoy a competitive salary, flexible working arrangements, and a range of benefits that support your well-being and career growth.


We're committed to fostering an inclusive, collaborative culture where every colleague feels valued, heard, and empowered to succeed. If you're passionate about making a difference and working with a talented team, we encourage you to apply for this exciting opportunity.




As a Data Entry Specialist, you'll be responsible for:



  • Working closely with application teams to define, frame, and capture business needs

  • Developing knowledge of Voice of the Customer methods and leveraging this expertise to define and transform data within our Cornerstone big data platform

  • Designing and building robust data model architecture to support efficient data processing and standardized metric definitions

  • Enabling big data and batch/real-time analytical solutions using transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions

  • Providing guidance to enhance competencies and drive efficiency in computing programs using big data ecosystems

  • Powering customer story analysis and elaboration, design and development of software programs, testing, and builds automation tools

  • Proactively identifying and automating manual tasks to improve quality and efficiency


Requirements:



  • Hands-on development experience with Hive/Hadoop, PySpark, Python, shell scripting languages, and build management and troubleshooting understanding for data-driven projects (minimum 3 years)

  • Familiarity with Agile methodologies and collaborative delivery approaches

  • Excellent communication and problem-solving skills


What we offer:



  • Competitive base salary and bonus incentives

  • Support for financial well-being and retirement

  • Flexible working arrangements, including hybrid, on-site, or virtual options

  • Generous paid parental leave policies and access to on-site health facilities

  • Free and confidential counseling aid through our Healthy Minds program

  • Career development and education opportunities


Submit Your Application


Don't miss this chance to join our team and make a meaningful impact. Apply now and take the first step towards a rewarding new role.


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