International User Research Manager

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

About the position

Plan and lead qualitative, quantitative, and data-supported research studies to inform product, marketing, design, and business strategies.
Partner with the international organization to uncover critical insights for market expansion.
Travel to key markets (maximum 4 times per year) to conduct in-person research.
Work flexible hours to oversee projects across different time zones.
Lead relationships with international research partners, including vetting and managing new vendors.
Collaborate with design, marketing, product, and engineering teams to scope studies and implement findings.
Coach and advise team members conducting their own research projects.
Work with data analysts to discover insights that expand upon your research.

6-10 years experience in a market or user research role at a consumer-facing company.
2+ years of experience directly managing research vendors in non-anglophone markets.
Strong leadership qualities with a proven ability to influence cross-functional teams.
Excellent research skills, including surveys, interviews, and competitive intelligence; data analysis skills a plus.
Strong organizational, prioritization, and communication skills with high attention to detail.
Comfort with ambiguity and a rapidly evolving business landscape.
Scaling-mindset with an understanding of how product and marketing teams evaluate investment opportunities.

Familiarity with the ed tech landscape and/or Gen Z consumers.
Experience working within a freemium consumer subscriptions business.
Experience on an international marketing team or specific market growth team.
Experience working for an agency or company focused on serving 13 to 35 year-old audiences outside the US.
Fluency in a non-English language.

Total compensation including a starting base salary of $178,000 - $210,000, depending on location and experience, plus company stock options.
20 vacation days with encouragement to take them.
Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, HMO, VSP Choice).
Employer-sponsored 401k plan with company match.
Access to LinkedIn Learning and other resources for professional growth.
Paid Family Leave, FSA, HSA, Commuter benefits, Wellness benefits.
40 hours of annual paid time off for volunteer programs.

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