BTS Remote Work ABA Scheduler

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Position: BTS Remote Work At Home ABA Scheduler
Location: Friendly

We are seeking an experienced, proactiveABA Schedulerto lead scheduling efforts across our behavioral health programs. This individual will play a key role in driving efficient operations by managing daily scheduling needs, resolving conflicts, and creating long-term scheduling solutions for both clients and staff. A successful candidate will be astrong communicator, a team-oriented leader, and someone who thrives in a fast-paced, dynamic environment.

The Scheduler will work closely with parents, Behavior Technicians, BCBAs, Supervisors, trainers, and the recruitment/onboarding team to ensure that newly hired staff are successfully matched with clients. This role requires strong interpersonal skills, initiative, and the ability to improve processes while providing a high level of customer service to both internal teams and client families.

Lead day-to-day scheduling operations, including real-time adjustments due to cancellations, staff changes, or client needs
Communicate effectively and professionally with parents, technicians, clinical supervisors, and internal departments
Take initiative in identifying and implementing new scheduling strategies or tools to streamline operations
Serve as a liaison between clients, BCBAs, Supervisors, and staff to coordinate overlaps, training schedules, and permanent caseloads
Notify staff and families of updated schedules and reroutes in a timely and courteous manner
Track and manage client and technician availability, ensuring alignment with service needs
Handle last-minute changes and provide immediate solutions with minimal disruption to services
Assist with staff interviews or operations projects as needed
Monitor session cancellations and follow company policies on make-ups and documentation
Attend internal meetings and trainings; represent Burnett Therapeutic Services with professionalism and warmth
Minimum of2 years experience in scheduling, preferably within ABA, autism services, or healthcare.
Excellent verbal and writtencommunication skills; strong phone and email etiquette
Friendly, approachable, andcomfortable speaking directly with parents and staff
Strong problem-solving and decision-making skills under pressure
Proficiency with Google Workspace (Docs, Sheets, Gmail) and/or Microsoft Excel.
Highly organized, reliable, and detail-oriented
Bilingual in Spanishis a plus!
Key traits: dependable, professional, collaborative, proactive, solutions-driven, and customer service-oriented

High school diploma or equivalent (required)
Reliable computer, workspace, and internet connection (required)
Willingness to learn, grow, and contribute to a team-oriented culture
Prior experience recruiting in an ABA/mental health agency or healthcare setting (preferred)
9 am to 5:30 pm PST; however, during heavy work times, staff may be asked to work during after-hours. The candidate must be able to work in the Pacific time zone.

Why Choose BTS?

Competitive pay:$21–$24/hour, based on experience.
Shadowing opportunities and hands-on mentorship to build confidence
Supervision hours and internship support for those pursuing BCBA, LMFT, or LCSW credentials
Medical, dental, and visioninsurance (for employees working 30+ hrs/week)
401(k)retirement plan, for those who have accrued 1000 hours of service within 12 months.
Aflacsupplemental insurance options (for employees working 30+ hrs/week)
Life Care Employee Assistance Program:includes free confidential counseling, referrals, and wellness resources
Life Mart Employee Discount Program: exclusive savings on everyday purchases and services

Apply Now