Director, Omni-Channel

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

About the position

Build and drive ecommerce growth plans at key Omni and Marketplace Retailers including Walmart, Kroger, Target, Petsmart, Albertsons, Instacart and others.
Develop strategies to achieve sales + profit goals, aligning with the broader sales team and commerce team.
Be seen as a thought leader with our customers and provide strategic opportunities that help grow their categories digital presences as well as our business.
Work with Account managers to track performance to plan throughout the year, call out risks and opportunities and work with the team to action against to deliver your plan.
Share out ecommerce performance and category opportunities with the customer and internal stakeholders.
Define when ecommerce only assortment makes sense; align with sales and supply on approach.
Lead promotional strategy for the business - including spend allocations and measurement.
Manage and drive content score improvements working back with internal content team for content needs and updates.
Assist team in Monthly Business Review process and Quarterly Business Review processes - discuss ecommerce business, connecting the right stakeholders and bringing content that helps drive the discussion.
Lead ecommerce content for line reviews, quarterly business reviews and other key internal and customer meetings.
Partner with the Commerce media team by providing clear business objectives and priorities, aligning on media impact to forecast and communicating strategy shifts throughout the year.
Stay on top of marketplace patterns, trends and tools.
Regularly meet with and report to senior leadership and cross functional teams.
Communicate complex emerging retail dynamics to leadership to gain buy-in.

Bachelor's Degree Required.
7+ years experience within omni channel sales and/or marketing.
3+ years experience within CPG industry.
2+ years promotions planning preferred.
Tactical knowledge of working with Walmart and/or other grocery retailers.
Ability to build sales forecast and manage to sales plan throughout the year.
Significant analytical and critical thinking skills with experience analyzing data & translating it into action.
Understanding of supply chain systems beneficial.
Ability to manage a team of diverse experience and partially remote.
Highly collaborative and capable of receiving direction from peers and leaders across functions.
Ability to work with ambiguity, navigate and add value to business situations and organizational challenges with no existing process or solution.
Excellent organizational skills and the ability to discern priorities without supervision.
Strong attention to detail balanced with a sense of urgency and a commitment to excellence.