Job Description
About the position
- Responsibilities
- Greet and assist employees and visitors, ensuring a positive experience.
- Validate parking for guests and employees.
- Check, sort, and distribute incoming mail to appropriate departments/individuals.
- Assist with outgoing mail for various departments/individuals by applying postage and taking to the mailroom for pickup.
- Ensure the security and safety of the suite by following established processes for guests and visitors.
- Assist with meetings by securing conference rooms/meeting areas and coordinating necessary supplies/meeting materials.
- Coordinate communications with other departments when applicable related to meetings, such as IT.
- Monitor the main phone line and manage voicemails.
- Stock breakroom and coffee bars with snacks, soft drinks, coffee, creamer, paper products, and utensils daily.
- Take inventory and report on inventory levels to the Corporate Facilities Manager to ensure necessary breakroom and coffee bar items and office supplies are in stock.
- Assist with the setup and coordination of catered meals and maintain the cleanliness of the breakroom.
- Answer and direct general facilities and office-related questions.
- Serve as backup to the Corporate Facilities Manager.
- Other duties as required.
- Requirements
- High School Diploma or equivalent and 2 years of front desk or office experience; or an acceptable combination of education and experience.
- Proficient in standard office technology including MS Office Suite (Word, Excel, PowerPoint, Outlook), and comfortable using communication tools such as Zoom and Slack.
- Must have a friendly and professional demeanor.
- Excellent organization and time management skills.
- Ability to work independently at times with minimal direction, to complete tasks in an environment with many interruptions.
- Articulate and demonstrate excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills, ability to exercise tact in dealing with diverse groups of people with various professional backgrounds, personalities, and work styles.
- Ability to effectively give clear and concise information.
- Ability to lift and carry boxes up to 40 lbs.
- Benefits
- Multiple health, dental, and vision plans, including medical plans with zero employee premiums
- 401k plan with a company match
- 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year's Day
- Paid Time Off
- Comprehensive maternity and fertility/family building benefits
- Paid bonding leave when a new child joins your family
- Access to on-demand mental health resources
- Life and short and long-term disability insurance
- Pre-tax savings plans
- Paid volunteer time off
- A wide variety of professional development programs, including tuition reimbursement
- Work from home opportunities that foster work/life balance
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