Customer Service Representative- College Student Opportunity

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

About the position

    Responsibilities
  • Work with a team to successfully meet department phone Key Performance Indicators
  • Process claims for policyholders, claimants and others over the phone
  • Assist with processing claims that are received over the internet/mail
  • Participate in weekly team huddles and associate engagement activities
    Requirements
  • Must be enrolled at UW-Stevens Point or Mid-State Technical College
  • Must have 2-6 semesters left before graduation upon start date
  • Available for 15-20 hours per week during the semester with the potential of up to 40 hours during summer or school breaks
  • Ability to work in a team atmosphere
  • Strong punctuality and dependability
  • Solid verbal and written communication skills
  • Spanish-speaking bilingual skills a plus- with additional compensation
  • This position is required to train full-time (40 hours a week, in person) for the first 14 days
    Benefits
  • Flexibility through a scheduled Hybrid work model
  • Meal Subsidy available for associates who report to an office
  • 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting

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