Job Description
About the position
- Responsibilities
- Establish strategic relationships with Walmart and Sam's Club Merchants with the emphasis of managing the day-to-day required business functions.
- Build and lead strong partnerships across critical roles in the customer organization including the Merchants, Marketing, and Field Operations.
- Adapt Krispy Kreme AOP platforms into viable customer growth plans through a Joint Business Planning process with the customer (JBP) and lead the implementation of those plans by leveraging all available assets and resources.
- Partnering alongside our Marketing, Shopper, and Finance teams, to help build customer-specific strategies, providing perspective and identifying solutions to our business and brand opportunities in the marketplace.
- Proactively tracking, analyzing, and reporting out business and brand results on a national, regional, and customer basis.
- Working with Demand Planning Team to ensure inventory opportunities are being closely evaluated and adjusted when necessary.
- Leverage data analytics to understand sales trends and customer/consumer behavior.
- Aligning with Operations teams to ensure customer plans are being consistently and effectively executed.
- Working alongside our Sr. Director of National Accounts, Demand Planning, and Finance teams to manage trade spending efficiency/effectiveness and adherence to feature price guidelines for all categories.
- Evaluating the performance of multiple product launches, corporate promotions, and other initiatives - effectively communicating the results to both internal and external stakeholders.
- Working with Demand Planning to ensure the right product is available at the right time, in the right format for the right channel.
- Ensuring best practices are continually developed for optimal execution and effectively implemented at the Customer level.
- Requirements
- 8+ years of experience selling to/managing National Key Accounts in Grocery and/or Mass Channels.
- 15+ years experience in the CPG field or Bachelor's Degree.
- Direct Store Delivery and/or Distributor Management experience preferred.
- Experience within the Consumer-Packaged Goods industry managing multiple key customers.
- Experience translating corporate objectives into meaningful and effective programs.
- Experience managing internal and external stakeholders across various levels and functions.
- Client-focused, with a strong capacity to build credibility and trust.
- Strong communication skills - verbal and written.
- Proficient with Microsoft Excel, PowerPoint, and Word.
- Experience with basic Customer P&L Management.
- Experience with Customer Trade Management tools and processes.
- Nice-to-haves
- Scintilla proficient preferred.
- Benefits
- Comprehensive benefits (medical, vision, and dental insurance)
- Employee discount program
- 401K plan
- PTO and 'dream' days
- Company events
- Education Reimbursement
- Adoption Assistance
- Life Insurance
- FSA/HSA Plans
- Pet Insurance
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