Job Description
About the position Responsibilities • Post incoming homeowner, builder and developer payments and other income to CINC accounts. • Establish new customer accounts and transfers. • Enter and update vendor data in CINC. • Receive and make outbound calls to/from community managers, vendors, developers, and builders to clarify requests, obtain documentation, and resolve issues. • Collaborate with team to ensure time service and quality goals are met. • Develop strong relationships with internal community managers to support client’s bookkeeping needs.
• Contribute to team projects and process improvement initiatives. • Perform other duties as assigned by manager or team lead. • Track accounts to ensure postings are correct and accounts are not billed unnecessarily. Requirements • Strong attention to detail with quick, consistent, and highly accurate data entry speed. • Able to work independently with minimal direct supervision as well as collaboratively as a team member. • Strong computer skills and technical aptitude, including adaptability to changing technology and systems, with confidence in troubleshooting and resolving technical issues with customers and team.
• Intrinsically motivated to provide exceptional customer service in writing and over the phone while communicating in a professional and helpful manner. • Comfortable working at a computer for extended periods of time, at a fast pace, while maintaining accuracy. • Is eager to continuously learn, as well as open to innovative ways of producing results. • Possess desire to establish a long and loyal career with an exceptional company. • Demonstrate a positive attitude and be excited about producing magnificent work as part of an outstanding team in a fast-paced, changing environment.
Nice-to-haves • Data entry experience in AP/AR/bookkeeping function is preferred. • High School diploma, College degree preferred or some college work with comparable work experience. • Basic accounting knowledge preferred • Career path to grow • Intermediate working knowledge of Excel is preferred. Benefits • Hybrid Empowerment Plan -
Our culture is based on trust. We empower our employees to work in-office and remotely based on the role, requirements of the business, and preference of the employee.
Determined after your training phase - remote/ hybrid schedules are awarded on a case-by-case basis and are market or department specifics. • Recognized as Best Places to Work 18 years in a row! • Fastest Growing Company - Fast Track 50 in 2020. • San Antonio-based homeowners’ association management company. • Privately owned with over 20 years in business and have never laid anyone off. • Work / Life balance. • 5 weeks of PTO to allow for rest, travel, family, and your hobbies. • 11 paid Holidays • Paid Training • Forty paid hours per year for community service activities.
• Internal Learning and Development Management System. • Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program. • Free medical clinic in-house (in San Antonio office – virtual appointments for other offices). • Well-structured career track plan with a 6-month review. • Starting Hourly pay - $15.00 with performance reviews with salary increase opportunities every 6 months Apply tot his job Apply tot his job