Job Description
ServiceLink is a company seeking an Accounts Receivable Specialist I to provide clerical and administrative support within the Accounting Department. The role involves overseeing client accounts, resolving collection issues, and maintaining client relationships to ensure timely and accurate reporting. Responsibilities Oversee client accounts, accounts receivable adjustments and payment applications Research and resolve client receivable collection issues Maintain relationship with clients via telephone, email, etc. as appropriate Perform monthly reconciliation of client billing accounts and cash receipts Over-communicate with management Adhere to company policies and procedures as communicated by management team Discuss/address escalated issues and/or concerns with management team and/or Human Resources Department, if necessary Review daily all assigned tasks to ensure completion Maintain good working relationship with clients Collaborate and maintain good working relationships with team members and other Monthly reconciliation of Cash Management Accounts Handle collection and allocation of payment Assume role of point of contact for Client communications Carry out collection and client reporting activities according to specific guidelines and timeframes Monitor client accounts detail until payment received Understanding of General Ledger; including Debits and Credits and the impact on Revenue and Cash Research and resolve client inquiries Strong attention to detail and accuracy Over-communicate with management on all matters Perform all other duties as assigned Skills High School diploma or equivalent Excellent communication skills both verbal and written Strong organizational and decision-making skills Excellent customer service skills Proficient computer skills including Microsoft products, particularly Excel Dedicated workspace and reliable high-speed internet access in a secure environment Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future AS in Accounting or Finance BS in Accounting or Finance Company Overview ServiceLink offers asset management, insurance, and mortgage loan services. It is a sub-organization of Fidelity National Financial. It was founded in 1967, and is headquartered in Coraopolis, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is